Frequently Asked Questions
--> What do I do if the item received is not correct?
--> How will my order be shipped?
--> How much will it cost to ship my order?
--> Will you ship to APO/FPO Boxes?
--> Is your site secure?
--> Are Your Products New?
--> Why is the part number on the item that I received different?
--> Do Your AC Adapters Come With Power Cords?
--> Can the AC adapters be used in countries with 220V power?
--> How do I Contact Your Company?



--> What do I do if the item received is not correct?.............Back To Top

If you receive a product that is not the correct part, please contact our customer service department at support@everycharger.com or 1-866-610-2620. Please have your order number available as well as any information about the problem with the part so that we may quickly and accurately correct any problems and get you the correct part.


--> How will my order be shipped?.............Back To Top

We normally ship via USPS and FedEx, When an order is shipped we will determine the best carrier to used based upon many factors like item, destination, and time of day. Occasionally we will upgrade the shipping to a faster method free of charge to compensate for operational delays or other factors. If you require your order to be shipped only by a certain carrier or method, please call us and place your order over the phone.


--> How much will it cost to ship my order?.............Back To Top

We have 3 shipping options available.

4-5 Days for $6.14
2-3 Days for $9.76
Overnight for $24.31


--> Will you ship to APO/FPO Boxes?.............Back To Top

Yes we will ship to APO/FPO boxes. Shipments to APO/FPO boxes usually take 1-2 days longer to process. The postal system does not support package tracking, so you will not receive an tracking number when the item has been shipped.


--> Is your site secure?.............Back To Top

All order transactions are performed on a secure web server. Secure web server technology ensures that the server is the proper server and not the server of a malicious web site. It also encrypts all data to prevent a malicious individual from intercepting Credit Card or other sensitive data. In a effort to protect consumers, we screen all orders for credit card fraud. If an order is suspect of fraud we may require additional information or the order may not be accepted. We reserve the right to deny any order which we believe to not be legitimate.


--> Are Your Products New?.............Back To Top

Yes, all of our products are brand new.


--> Why is the part number on the item that I received different?.............Back To Top

Part numbers and item numbers are assigned by the original manufactures, the parts manufacturers, the website software, and our internal back end inventory systems. To complicate things further, original manufacturers typically issue many different part numbers for the same item.
Our system is specifically designed to provide the correct part for your computer. We verify every order to ensure that the part is correct for the model listed on the order. So even though the part number may be different, the part should be correct.


--> Do Your AC Adapters Come With Power Cords?.............Back To Top

Yes, all of our ac adapters include power cords.


--> Can the AC adapters be used in countries with 220V power?.............Back To Top

All of our AC adapters will accept input voltages of 100V-240V and input frequencies of 50Hz-60Hz. The adapter will automatically detect the input voltage and adjust itself accordingly. If you take your adapter overseas all that you will need will be the plug end adapter to allow the US plug to fit into the local sockets.


--> How do I Contact Your Company?.............Back To Top

You can call us toll free 24/7 at 1.866.526.4933 or email us at Support@EveryCharger.com.